Founded over 40 years ago and privately held with 4 locations in the U.S my client is an ISO Certified, ITAF registered leading injection molding manufacturer who specializes in complex, high volume, quality molded products for the automotive, appliance, and furniture industries. Since day one, they have been focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
They deliver a total solution with extensive molding capabilities including standard injection, structural foam, gas assist, insert and over molding and provide their customers with a broad selection of post molding options including painting, decorating, laser etching, EMI shielding, ultrasonic welding, spin welding, flame treating, product assembly and more.
Be the primary customer service advocate and champion and ensure the customer has a world class experience during the new business development phase.
Reporting to the Sales Manager, you will take ownership in the customer experience, timeline and deliverables and ensures all members of the organization support the customer, project, and PSI objectives and remain engaged in all aspects of the project from initial award through and including safe launch period.